ECPlus Design Privacy Statement
Your privacy is vital to us:
HAPVAS Technologies Private Limited / ECPlus Design, together with our subsidiaries and affiliates ("HAPVAS" “ECPlus Design” or "we"), are providing this Privacy Statement to describe our online information collection practices and explain the choices you can make about the way your personal information is collected and used.
Scope of this Privacy Statement:
This Privacy Statement applies to information we collect when you visit this website and our other websites and mobile apps that we operate and that reference this Privacy Statement (collectively, the “Websites”). We may also collect information from you in other ways, including information collected during technical support contacts, on registration forms, in person (e.g., business cards) and from third parties. If we provide a separate or supplemental notice when we collect personal information from you, that notice will control to the extent of any conflict.
Personal information we collect from the people that visit our blog, website or app:
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, credit card information or other details to help you with your experience.
Here’s how lays out the data it collects that is provided directly by its users. Another separate list is provided to outline data it collects automatically:
Name and contact data. We collect your first and last name, email address, postal address, phone number and other similar contact data.
Credentials. We collect passwords, password hints and similar security information used for authentication and account access.
Demographic data. We collect data about you such as your age, gender, country and preferred language.
Payment data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number) and the security code associated with your payment instrument.
The Information We Collect and How We Collect It:
The information HAPVAS/ECPlus Design may collect about you includes:
- Information about your professional interests and experiences with our products or services.
- Business and marketing information that helps us provide our services to you, including your contact, language and marketing preferences.
- Transaction information, including purchase history, order and contract information, delivery and technical support details and payment and billing information.
- Technical information, such as details about your device, your browser, how you use our website, including what pages of our websites you visit and when and IP addresses.
- Security data used for authentication and fraud prevention.
HAPVAS/ECPlus Design collects this information in several ways:
- Through information you provide in your registration, surveys and other online forms.
- As part of an ongoing sales process.
- While providing online technical support, consultation, live chat or product information.
- Through the process of maintaining and upgrading our products.
- Through our mobile applications (some of which may be managed by third parties on behalf of HAPVAS/ECPlus Design).
- Through your participation in surveys, contests and promotions.
- Through your use of social connectors and HAPVAS/ECPlus Design affiliated social networking areas, including interactions with us on third-party social media platforms.
- Through your interest in HAPVAS/ECPlus Design ads placed on third-party sites.
- Through using statistical analysis or other automated means to make inferences about your interest in particular HAPVAS/ECPlus Design products and services.
Personal information or other data we collect online may also be combined with information you provide to us through other channels such as product registration, call centers or in conjunction with events such as trade shows, training seminars, contests and promotions and conferences. Where permitted by applicable law, other information gathered from social media platforms and other published sources may be added to the data you provide.
How We Use Your Information:
HAPVAS/ECPlus Design may use your personal information in the following ways:
- To fulfill subscription requests and orders for software and services made online and to provide other information you request.
- To provide customer support and communicate with you about your orders, purchases or accounts with us, requests, questions and comments.
- To inform you about important news about HAPVAS/ECPlus Design, our new products and services, product updates, technical support issues, events and special offers we think you may be interested in.
- To make the Websites easier for you to use, such us by identifying you across platforms or devices for a consistent user experience, customising content and advertising relevant to your interests through analytics and profiling technologies.
- To facilitate the use of certain features of the Websites, including collaborative forums and online communication channels.
- To protect the security and integrity of HAPVAS/ECPlus Design Websites, systems, servers and other technical assets.
- To prevent and detect fraud or other prohibited or illegal activity.
- To contact you for customer satisfaction surveys or other market research activities.
- To process your registration for online and in-person events hosted by HAPVAS/ECPlus Design or our business partners.
- To promote our products and services on our Websites and third-party websites.
- To operate, evaluate and improve our business (including developing new products and services; managing our communications; and performing accounting, auditing, billing, reconciliation and collection activities).
- To meet legal requirements or as required by a judicial process or a government request and to establish, exercise or defend a legal claim.
- To comply with industry standards and our policies.
In addition, we analyze our web services such as browser session page views, registrations, demos, downloads and email responses in aggregate and sometimes at the individual level in order to improve the quality of those offerings and to better tailor our marketing to our customer's needs. We may also use statistical analysis to accomplish the purposes listed above, including to better understand your marketing preferences and tailor our offerings to you.
How We Share Your Information:
We will not sell, rent or lease to others your personal information. There are, however, situations in which we may share the personal information we collect online with other parties. These may include disclosures that we make:
- To HAPVAS/ECPlus Design subsidiaries and affiliates as necessary to accomplish the purposes described above.
- At your direction or with your consent, such as when you choose to make your personal information available to participants in and other online communication channels.
- To companies other than HAPVAS/ECPlus Design entities in connection with a sale or transfer of all or part of our business or assets.
- In response to valid legal process, including from law enforcement or other governmental agencies.
- As we otherwise believe is necessary to protect our rights or property, including the security and integrity of the Websites.
Choice / Opt-Out:
HAPVAS/ECPlus Design offers you the choice of receiving different types of communication and information related to our company, products and services. You may subscribe to e-newsletters. If at any time you would like to change your email communication preferences, we provide unsubscribe links and a mechanism for your convenience.
You may also access and make changes to your personal information specify your interests related to HAPVAS/ECPlus Design products and services, opt-in to email communications from HAPVAS/ECPlus Design and manage electronic newsletter subscriptions from your profile page.
At this time, we do not respond to browser "do not track" signals, but you may choose to disable cookies or opt-out of behavioural advertising.
Our Commitment to Data Security:
HAPVAS/ECPlus Design takes care to guard the security of your information. We use physical, technical and organizational measures that are reasonably designed to protect personal information against accidental or unlawful destruction, loss or alteration; unauthorized disclosure or access and against all other unlawful forms of processing. Although no information security system is impenetrable, HAPVAS/ECPlus Design maintains a comprehensive information security program that is proportionate to the risks associated with the processing. We use enhanced security measures when processing any sensitive information, such as by employing encryption technology when collecting or transferring payment card information.
Our Worldwide Practices:
HAPVAS/ECPlus Design is a global corporation with subsidiaries and affiliates and business partners in many countries and with technical systems that cross borders. HAPVAS/ECPlus Design may share your personal information among HAPVAS/ECPlus Design affiliate entities. HAPVAS/ECPlus Design has taken measures to ensure that all information is transferred among our affiliate entities in compliance with applicable law. Personal information collected on our site may be transferred across state and country borders and stored or processed in the United States or European Countries or any other country in which HAPVAS/ECPlus Design or its subsidiaries affiliates or business units maintain facilities for the purposes of data consolidation, storage and simplified customer information management. HAPVAS/ECPlus Design may also transfer your personal data to our business partners in the United States or European Countries and other countries who perform services on our behalf. By using the Websites, you consent to any such transfer of information outside of your country of residence or the country where the data was collected. HAPVAS/ECPlus Design and our subsidiaries, affiliates and business units will handle your information collected on our site in a consistent manner, as described here, even if the laws in some countries may provide less protection. For more information about practices specific to your jurisdiction, please visit the local privacy statements linked on this page.
Changes to This Statement:
If there are updates to the terms of this Privacy Statement, we will post those changes here and update the revision date in this document so that you will always know what information we collect online, how we use it and what choices you have. Your continued use of the Websites following the posting of changes to this Privacy Statement means you accept those changes.
Your Acceptance of These Terms:
By using the Websites, you accept and agree to the terms of this Privacy Statement.
Revised November 16, 2020