If you’re new to ECPlus or looking to replatform your business, this guide will help you learn more about the platform and its features.
1. What is ECPlus?
ECPlus is a subscription based software service provider under the brand name Smart Cloud Engineer. It is a cloud based software for civil and structural design calculations marketed by HAPVAS Technologies Pvt. Ltd.
2. How to access ECPlus Calculations?
ECPlus website is developed and tested to work well with modern browsers such as Google Chrome, Microsoft Edge , Firefox and Safari.
While ECPlus works on a mobile, desktop or tablet devices are recommended since calculations are complex type. Users shall register and subscribe to gain full access of the calculation modules. Recommended Internet speed is at least 1Mbps.
3. Are ECPlus Calculations Free?
ECPlus Calculations are free to all when subscribed to the basic plan. However, to use all the features of ECPlus, users are required to subscribe to the Professional Plan. Visit here to know more about the features of the different plans.
4. Why should I register to access the free features?
ECPlus has been designed to access the applications and its job files in an integrated manner through user console. The design, thus, inherently requires user registration regardless of the type of access.
5. How many calculation modules are available?
ECPlus currently provides about twenty (20 nos) calculation modules. Click here to see the full list. However, the list keeps growing. Revisions and additions are intimated through newsletter.
6. How accurate are the calculation modules? Are they validated?
We strive our best to provide accurate calculation modules compliant with the latest codes and standards and available textbook reference. For certain modules, where such references are not available, modules are validated through hand calculations.
7. What are the National Standards that ECPlus offers?
Currently, ECPlus offers calculation modules in British, European and American Standards. However, in future, other National Standards will be included periodically.
It is advised to check our newsletter for updates.
8. Do I have to pay for individual calculation module?
All users have unlimited access to all calculation modules of all National Standards regardless of the subscription type. However, premium features are available for paid users.
9. How do I save my calculation files?
ECPlus provides a convenient cloud storage system for all users to save the calculation files. Premium users will have unlimited download and upload from the access devices and share with others.
10. What is the limit of calculation files in the cloud?
Currently ECPlus imposes no limit on number of files per user that can be stored in the cloud system.
11. What happens to my calculation files after my subscription expires?
When the paid subscription expires, the subscription will be downgraded to Basic Plan and the calculation files remain intact in the cloud system.
However, when the account is inactive for more than 60 days, the files are subject to deletion.
12. Can multiple users access using single account?
Currently ECPlus offers single user account. As per our usage policy, multiple access using single account is prohibited. We reserve the right to suspend or cancel your account in case of violation.
13. Can I request for a new calculation module?
Users can request for new calculation module through the support system. Please note that while we review your request, there is no guarantee that your request will be fulfilled since the list of all calculation modules is decided by the ECPlus management.
14. What happens when a calculation module is updated?
The calculation modules are periodically reviewed and updated based on user's feedback. However, your previous calculation files will not be affected.
15. How do I report an issue with ECPlus?
Please visit Contact Us to report any issue with the access or use of ECPlus.